Juniper Systems enhances customization for ultra-rugged devices

By Jenny LescohierFebruary 10, 2021

Juniper now offers four levels of customization

Juniper Systems Limited introduces an enhanced product customization program for its line of ultra-rugged handheld computers and sub-meter GNSS receiver.

There are now four levels of product customization available, with options to fit the needs of most resellers, independent software developers in need of hardware, or technology companies who desire equipment reflecting their brand.

“Juniper Systems have customized our products for companies in industries such as radiation detection, surveying and mapping, construction and machine control,” said Simon Bowe, managing director at Juniper Systems Limited. “Now we’re expanding our services so even more companies can reap the benefits of having their personalized, branded rugged computers.”

All of Juniper Systems’ ultra-rugged computers can be customized, including the flagship Mesa 3 Rugged Tablet, as well as the Allegro 3 and Archer 3 Rugged Handheld Computers, and the Geode GNS2 Sub-meter GNSS Receiver.

The company released its plan for four levels of customization, from basic appearance to the seamless integration of specific accessories:

  • Level 1 provides primarily cosmetic enhancements, including custom logos, brand colors, shipping boxes and labels, with options for logo placement and contact information.
  • Level 2 allows for proprietary functionality to be added, such as a barcode imager, RFID, radio, sensors, and Controller Area Network (CAN) integrations, to name a few.
  • If internal integrations are not feasible they can be added externally with a Level 3 customization, while retaining the computer’s ultra-rugged IP68 rating and ergonomic features.
  • Level 4 involves operating system customizations, such as a logo or splash screen on boot, the addition of proprietary applications, and custom accessories.

Levels of customization can be blended, ensuring each customer gets exactly what is needed for their particular business.

Juniper Systems was founded in 1993 by Ron Campbell as a subsidiary of Campbell Scientific. With the original name of HarvestMaster, the company focused primarily on data collection and measurement solutions for the seed research industry. In 2001, HarvestMaster was rebranded to Juniper Systems to better reflect the diverse markets it continues to serve.

From the beginning, Juniper Systems focused on creating ultra-rugged data collectors and providing personalized customer service to each of its customers, the company said.

With that in mind, Juniper Systems’ stated its customizations can be implemented for lower minimum quantities than other OEMs require so customers can afford to have their own branded device without committing to excessive volumes.  manage thousands of units on hand.

“We make the customization process very easy, working with each customer every step of the way,” said Andy Cray, technical manager for Juniper Systems Limited. “From there, the level of complexity is up to the customer. We can do easy things like custom-colored bumpers on the Mesa 3 Rugged Tablet, or more sophisticated services, like ensuring the proper BIS Certification for shipment to India. It’s all up to the customer.”

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